Scorecard & Performance
Scorecard
The Ontario Energy Board introduced the Scorecard for Ontario’s Electricity Distributors in 2013 as a tool to measure how well Ontario’s electricity distributors are performing each year. See how Orangeville Hydro fares against other utilities. Orangeville Hydro Limited Utility Performance Scorecard | Ontario Energy Board (oeb.ca)
Performance Measure Descriptions
2023 Scorecard English
2023 Scorecard French
Historical Scorecard Comparison Report
Major Event Report
Performance
Yearbooks provide a detailed look at the entire natural gas and electricity distribution systems in Ontario for a specific year, starting with 2005. They are packed with data – ranging from financials and operating information to reliability and customer service statistics.
Natural gas and electricity utility yearbooks | Ontario Energy Board
SAIDI
SAIFI
Revenue by Customer
Number of Customers
Phone Calls
OEB Interactive Dashboards
Data Disclaimer – All of this data has been obtained from the publicly available Ontario Energy Board Yearbook Data and Scorecard for Ontario LDC. To avoid annual anomalies, we are averaging the last three years of data – 2021, 2022, and 2023 have been used. The 2024 data will be available for use in the fall of 2025.