Safety & Outages

Reporting a power outage and how to prepare to lessen the impact of a power outage.

If there is an outage that we are unaware of, please report a power outage to us.

To report a power outage and for information on current outages, please call our 24/7 outage line at
(519) 942-8000.

Power outage preparedness and safety around power lines and electrical equipment

For residential customers who require an uninterrupted source of power for life support equipment

We will make every effort to minimize both the length and impact of all planned outages and notify all impacted Life Support Customers.