Accessibility
Orangeville Hydro is committed to providing accessible, quality service.
Policy Statement
Orangeville Hydro Limited (OHL) respects the dignity and independence of people with disabilities. OHL is committed to developing, implementing, and maintaining accessibility standards that will achieve accessibility for people with disabilities with respect to goods, services, facilities, employment, and physical premises. OHL strives at all times to act in accordance with the principles set out in AODA and the Integrated Standards to create an inclusive environment for people with disabilities so that they may have the same opportunities, in the same places, and the same ways as other individuals.
Purpose
- To provide the overarching framework that guides the review and development of other corporate policies, standards, procedures and guidelines with a commitment to creating an inclusive and supportive environment while complying with the standards developed under the Accessibility for Ontarians with Disabilities Act (“AODA”), 2005.
- To provide a Statement of Commitment that highlights OHL’s organizational commitment to meet the accessibility needs of persons with disabilities ensuring a culture of inclusivity and care. This is reflected in the policy statement above.
- To provide the general requirements of the Customer Service Accessibility Standards and Employment Accessibility Standards.
- To provide the general requirements that are applicable to all OHL IASR (Integrated Accessibility Standards Regulation) procedures, prioritizing accessibility, respect and the well-being of all employees.
- To establish the Integrated Accessibility Standards, Ontario Regulation 191/11 for OHL in accordance with the AODA, 2005.
Scope
Customer Service Accessibility Standards apply to all persons (employees, volunteers, contractors, agents, etc.) in all facilities of OHL in Ontario that deal with members of the public on behalf of OHL, and to those people who establish OHL policies, practices and/or procedures.
Employment Standard Accessibility Standards apply to all applicants, prospective employees and paid employees, and all facilities of OHL in Ontario. However, it does not apply to volunteers and other non-paid employees.
This is a corporate policy which is designed to augment other corporate policies and is not intended to replace or preclude them. Should there be a conflict between the application of this Policy and any other policy, the policy most specific to the situation will apply.
Copies of Orangeville Hydro’s Accessibility Policy are available upon request. To obtain a copy, please contact us at info@orangevillehydro.on.ca. We will be pleased to provide the policy in a timely manner and, where appropriate, in an accessible format.