Our New Customer Portal is Live!

We’re excited to announce the launch of our new customer portal, MyAccount, on August 10! Designed to make account management easier than ever, the portal will allow you to view your electricity and water consumption, access billing and payment history, update account information, and much more.

If you already have a Customer Connect account, transitioning to the new portal will be as simple as resetting your password. If you’re a new user, all you need to enroll is your account number and meter number.

If you have questions regarding the launch of MyAccount, contact our Customer Service team at info@orangevillehydro.on.ca or call 519-942-8000.

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New User Instructions for MyAccount

New User Registration for MyAccount Orangeville Hydro’s new customer portal, MyAccount, makes it easier than ever to manage your account online. By signing up, customers

Educate, Engage, Energize 2026

Join us on Thursday, September 17, from 5:00 – 7:00 p.m. for our annual Customer Appreciation: Educate, Engage, Energize event.  Held at our operations yard