Water Service
Orangeville Hydro bills on behalf of the Town of Orangeville and Grand Valley for water and sewer.
Customer Portal & Water Rates
My360 Water Portal
The My360 Customer Portal is a new tool designed to help you manage your water usage with greater ease and efficiency.
Key features include:
- Custom Water Usage Thresholds – Set personalized limits and receive alerts when your consumption exceeds them.
- Real-Time Monitoring – Access detailed insights into your daily, weekly, and monthly water usage.
- Out-of-Town Notifications – Enable alerts while you are away to detect unusual activity and help prevent potential water damage.
Town of Orangeville
Orangeville Hydro bills on behalf of the Town of Orangeville for water and sewer charges. If you have any questions about water and sewer rates, please contact Orangeville Public Works.
Town of Grand Valley
Orangeville Hydro bills on behalf of the Town of Grand Valley for water charges. If you have any questions about water rates, please contact the Water department at the Town of Grand Valley.
- $20.00 flat rate per month is charged to all customers for water supplied (unchanged)
- Usage of water will be charged @ $0.86/m3 (up to 15m3) and @ $1.09/m3 (over 15m3)
Questions Regarding Your Water
If you have specific questions regarding water such as submitting a water read and what a water meter looks like, please visit our Frequently Asked Water Questions.
Water Meter
In the Town of Orangeville, it is mandatory for all residential, commercial, industrial and institutional customers to have a water meter. A water meter is a device which measures the amount of water supplied to your home. For more information regarding the Water Meter Upgrade Program click here Water Meters.
Water and Wastewater Bill Adjustment
The Water and Wastewater Bill Adjustment Policy allows eligible customers to get a one-time credit on their water and wastewater account when they have high water consumption due to a leak in their plumbing system. Click here for more information Water Bill Adjustment Request.
Water Emergencies
You can report a water emergency click here Water Emergencies.
Water Leaks
Toilets, faucets, water softeners, sprinkler systems, swimming pools and hot tubs are all common sources of household leaks. Click here for tips to uncover Water leaks in your home.
Water Conservation
Looking for ways to conserve water? For water saving ideas click here Water Conservation.