Ontario Electricity Support Program

If you are a customer of an electricity utility and in a lower-income home, you may qualify for a reduction on your electricity bill. Learn more about the Ontario Electricity Support Program. The OESP will reduce the cost of your household electricity by applying a monthly credit directly to your bill. The credit amount will depend on how many people live in your home and your combined household income.

Performance Measures Scorecard

The scorecard was developed as a tool to allow customers to gain a better sense of how well their distributor is performing. It is designed to encourage Ontario’s electricity distributors to operate effectively, continually seek ways to improve productivity and focus on improvements that their customers value. The scorecard includes traditional metrics for assessing a distributor’s services, such as frequency of power outages, financial performance and costs per customer. View Orangeville Hydro's Scorecard.

Call Before you Dig

Call before you dig! If you are digging a hole deeper than 30 cm (12 inches) you require a locate to ensure there are no underground power lines. Accidently digging into one of these lines can be very dangerous and expensive. To request a locate, please contact Ontario One Call at 1-800-400-2255. Please call at least one week before you plan to dig.

COVID-19 Emergency Assistance Program Application

CEAP supports elligble residential customers struggling to pay their energy bills due to COVID-19.

View Application Form