Ontario Electricity Support Program

If you are a customer of an electricity utility and in a lower-income home, you may qualify for a reduction on your electricity bill. Learn more about the Ontario Electricity Support Program. The OESP will reduce the cost of your household electricity by applying a monthly credit directly to your bill. The credit amount will depend on how many people live in your home and your combined household income.

Performance Measures Scorecard

The scorecard was developed as a tool to allow customers to gain a better sense of how well their distributor is performing. It is designed to encourage Ontario’s electricity distributors to operate effectively, continually seek ways to improve productivity and focus on improvements that their customers value. The scorecard includes traditional metrics for assessing a distributor’s services, such as frequency of power outages, financial performance and costs per customer. View Orangeville Hydro's Scorecard.

Call Before you Dig

Call before you dig! If you are digging a hole deeper than 30 cm (12 inches) you require a locate to ensure there are no underground power lines. Accidently digging into one of these lines can be very dangerous and expensive. To request a locate, please contact Ontario One Call at 1-800-400-2255. Please call at least one week before you plan to dig.

Affordability Fund

Ontario has launched a program to help people improve the energy efficiency of their homes, while reducing their electricity bills and carbon footprints.

Part of the province’s Fair Hydro Plan, the new $100 million fund will support the free installation of energy-saving LED light bulbs, power bars, improved insulation and energy-efficient air conditioners and refrigerators. The program is designed to help people who do not qualify for low-income conservation programs and who are unable to undertake energy efficiency improvements without support.

Electricity bill savings for households participating in the program will depend on the types of measures installed. For example, a home energy kit with two LED light bulbs and a power bar can help a household save about $10 on their annual electricity costs, while an energy efficient refrigerator can help save about $90 in annual electricity costs.

Visit the Affordability Fund website to find out if you’re eligible and how to apply.

COVID-19 Emergency Assistance Program Application

CEAP supports elligble residential customers struggling to pay their energy bills due to COVID-19.

View Application Form