Access Your Account
Customer Connect is an online tool that customers can use to access their billing, payment history, electricity consumption, and sign up for eBilling.Customer | Connect
Time of Use
Current Period: Off-PeakLearn MoreAbout Time of Use
Orangeville Hydro Limited is proud to support our residential and business customers in their efforts to save money on energy costs.
Ontario Electricity Support Program
If you are a customer of an electricity utility and in a lower-income home, you may qualify for a reduction on your electricity bill. Learn more about the Ontario Electricity Support Program. The OESP will reduce the cost of your household electricity by applying a monthly credit directly to your bill. The credit amount will depend on how many people live in your home and your combined household income.
Performance Measures Scorecard
The scorecard was developed as a tool to allow customers to gain a better sense of how well their distributor is performing. It is designed to encourage Ontario’s electricity distributors to operate effectively, continually seek ways to improve productivity and focus on improvements that their customers value. The scorecard includes traditional metrics for assessing a distributor’s services, such as frequency of power outages, financial performance and costs per customer. View Orangeville Hydro's Scorecard.
Call Before you Dig
Call before you dig! If you are digging a hole deeper than 30 cm (12 inches) you require a locate to ensure there are no underground power lines. Accidently digging into one of these lines can be very dangerous and expensive. To request a locate, please contact Ontario One Call at 1-800-400-2255. Please call at least one week before you plan to dig.
COVID-19 Emergency Assistance Program Application
CEAP supports elligble residential customers struggling to pay their energy bills due to COVID-19.