New User Registration for MyAccount Orangeville Hydro’s new customer portal, MyAccount, makes it easier than ever to manage your account online. By signing up, customers can securely view billing information, monitor electricity and water usage, access payment history, and receive updates anytime. Registration is quick and easy, giving you greater control and visibility over your […]
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Join us on Thursday, September 17, from 5:00 – 7:00 p.m. for our annual Customer Appreciation: Educate, Engage, Energize event. Held at our operations yard located at 400 C Line, this event will feature bucket truck rides, pizza & popsicles, and the opportunity to connect with local community members and organizations to learn more about
Educate, Engage, Energize 2026 Read More »
We’re excited to announce the launch of our new customer portal, MyAccount, on August 10! Designed to make account management easier than ever, the portal will allow you to view your electricity and water consumption, access billing and payment history, update account information, and much more. If you already have a Customer Connect account, transitioning
Our New Customer Portal is Live! Read More »
Summer electricity rates are now in effect from May 1st to October 31st. Read More
Summer Electricity Rates Read More »
Orangeville Hydro has a toll free number 1-877-360-3484. This number can be used to obtain your account balance and/or to make a payment towards your account using Paymentus.
The Government of Ontario has changed the eligibility for the Ontario Electricity Support Program as of March 1, 2024. The Government of Ontario has amended the after-tax annual income eligibility thresholds allowing for more electricity customer to qualify for on-bill monthly credits. The credit amount depends on 2 factors: How many people live in the
Orangeville Hydro and the Ontario Energy Board (OEB) warn customers of increasing energy scams. In the last year there has been a 77% increase in reported energy scams! Be careful when responding to unsolicited emails, texts, calls, and in-person visits about your energy or water services. And remember, when in doubt don’t be afraid to
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Orangeville Hydro has implemented Green Button Data to provide customers with more choice on how they access their electricity data. With a simple and secure process, customers will be able to securely download (access) or connect (share) their energy usage data in an industry-standard format with registered third parties. When you download your data, it
Save On Energy presents ‘My Energy Action Plan’, an interactive, easy to use tool that will help target the energy drainers in your space! Every home and person is unique, but we can all get behind saving energy. The more energy efficient your home and habits are, the better for your comfort, your wallet and
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If you’re a residential or small business customer, you now have the freedom to choose between three electricity price plans, Time-of-Use, Tiered, or Ultra-Low Overnight price plan. You can use the Price Plan Comparison tool below to determine if TOU or Tiered is better suited for you.
