Toll Free Number
Orangeville Hydro has a toll free number 1-877-360-3484. This number can be used to obtain your account balance and/or to make a payment towards your account using Paymentus.
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Winter Electricity Rates
Winter electricity rates are now in effect from November 1st to April 30th.
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New Bill Design
Orangeville Hydro Launches New Bill Design Orangeville Hydro and several other utilities are joining forces to create a standardized bill design to improve the overall customer experience. Orangeville, ON, April of 2024 – Orangeville Hydro announced the launch of its new bill design. The new design has been implemented to create a more user-friendly, transparent,
Tax Season
Orangeville Hydro offers a bill history summary on the Customer Connect Portal to simplify your tax filing experience. Access all your previous bill copies, balance history, and payment history for your electricity and water services. 2023 Tax information can be found here Customer Connect Portal. For questions regarding Customer Connect please visit our FAQ
OESP Eligibility
The Government of Ontario has changed the eligibility for the Ontario Electricity Support Program as of March 1, 2024. The Government of Ontario has amended the after-tax annual income eligibility thresholds allowing for more electricity customer to qualify for on-bill monthly credits. The credit amount depends on 2 factors: How many people live in the
Be aware of energy scams
Orangeville Hydro and the Ontario Energy Board (OEB) warn customers of increasing energy scams. In the last year there has been a 77% increase in reported energy scams! Be careful when responding to unsolicited emails, texts, calls, and in-person visits about your energy or water services. And remember, when in doubt don’t be afraid to
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Green Button Data
Orangeville Hydro has implemented Green Button Data to provide customers with more choice on how they access their electricity data. With a simple and secure process, customers will be able to securely download (access) or connect (share) their energy usage data in an industry-standard format with registered third parties. When you download your data, it
My Energy Action Plan
Save On Energy presents ‘My Energy Action Plan’, an interactive, easy to use tool that will help target the energy drainers in your space! Every home and person is unique, but we can all get behind saving energy. The more energy efficient your home and habits are, the better for your comfort, your wallet and
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Customer Choice
If you’re a residential or small business customer, you now have the freedom to choose between three electricity price plans, Time-of-Use, Tiered, or Ultra-Low Overnight price plan. You can use the Price Plan Comparison tool below to determine if TOU or Tiered is better suited for you.
Call or Click before you dig!
Getting excited about a backyard project? Don\’t forget to call or click Ontario One Call before you dig! It’s free. I’s easy. It’s the law. Ontario One Call acts as a communications link between buried infrastructure and homeowners who are planning to dig. If you are planting a tree, building a fence or a deck,
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