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Winter electricity rates are now in effect from November 1st to April 30th.

We’re excited to announce the launch of our new customer portal, MyAccount, on August 10! Designed to make account management easier than ever, the portal will allow you to view your electricity and water consumption, access billing and payment history, update account information, and much more. If you already have a Customer Connect account, transitioning

The Government of Ontario has changed the eligibility for the Ontario Electricity Support Program as of March 1, 2024.  The Government of Ontario has amended the after-tax annual income eligibility thresholds allowing for more electricity customer to qualify for on-bill monthly credits.  The credit amount depends on 2 factors: How many people live in the

If you’re a residential or small business customer, you now have the freedom to choose between three electricity price plans, Time-of-Use, Tiered, or Ultra-Low Overnight price plan. You can use the Price Plan Comparison tool below to determine if TOU or Tiered is better suited for you.