Self-Declaration Form for 8% Rebate on Electricity Bill
You may be eligible to receive an 8% rebate on your electricity bill effective January 1, 2017 under the Ontario Rebate for Electricity Consumers Act, 2016 if your account meets the eligibility criteria. Please fill out the attached form, sign and date the form. Once complete, please return to Orangeville Hydro Limited. If you qualify for the rebate, we will retroactively credit your account (as applicable) to consumption effective January 1, 2017 or to a maximum of two years from the date you provided us with the completed self-declaration form, if submitted after January 1, 2019.
To become one of our valued customers, please complete your account application:
If you prefer to complete your application offline:
- Application for Commercial Account (PDF)
- Application for Residential Account (PDF)
- Debt Retirement Exemption Form
- Continuous Service Agreement (PDF)
Customers are required to complete the Move Notification Form when moving.
Pre-Authorized Debit Form
Customers wishing to set up pre-authorized Payments must complete and sign the Pre-Authorized Debit Form.
If on equal billing, please review your equal billing amount as it may change throughout the year.
Engineering Service Request
If you are rebuilding, upgrading or constructing a new service within our service territory, please complete the Service Request Form. If you require Removal of a service, please complete our Service Removal Form.
Dispute/Complaint Resolution Process
Customer Service is an important part of the way Orangeville Hydro Limited does business. It’s our goal to deliver superior service that meets your expectations on every phone call, email exchange, home or business visit. Our Customer Service Representatives are trained to assist you with your inquiries and concerns. If you have a concern or question, we encourage you to get in touch with us by telephone, email, or mail.