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COVID-19 Emergency Assistance Program Application

  • Did you have overdue amounts for your electricity bill on March 17, 2020, the date of the Provincial Declaration of Emergency? * Required
    If you select Yes, CEAP is a targeted program designed to aid certain customers in these difficult times. The response you have selected means your household does not meet the program’s eligibility criteria. If you select No, your electricity utility will verify this information.
  • As of the date you are applying, do you have any overdue amounts owing from at least two electricity bills since March 17, 2020? * Required
    If you select Yes, your electricity utility will verify this information. If you select No, CEAP is a targeted program designed to aid certain customers in these difficult times. The response you have selected means your household does not meet the program’s eligibility criteria.
  • Is the account holder (the person whose name is on the bill) or the account holder’s spouse or common-law partner (who must share the same address with the account holder): Unemployed at the time of your CEAP application; and Have they qualified for the Canada Emergency Response Benefit (CERB) or received Employment Insurance (EI) after March 17, 2020? * Required

    If you select No, CEAP is a targeted program designed to aid certain customers in these difficult times. The response you have selected means your household does not meet the program’s eligibility criteria.

  • Has the account holder received Ontario Electricity Support Program (OESP) credits in 2020? * Required
    If you select Yes, you are not currently eligible for CEAP. If you select No, your electricity utility will verify this information.
  • Has the account holder received Low-Income Energy Assistance Program (LEAP) grants in 2020? * Required
    If you select Yes, you are not currently eligible for CEAP. If you select No, your electricity utility will verify this information.
  • Is your household’s main heating source electricity? * Required
    If you select No, you are still eligible for CEAP funding. Households that use electricity as their main heating source may be eligible for an enhanced CEAP credit.
  • Do you use one of the following at-home energy-intensive medical devices (Kidney Dialysis Machine, Mechanical Ventilators, Oxygen Concentrator)? * Required
    If you select No, you are still eligible for CEAP funding. Account holders that use an energy intensive medical device may be eligible for an enhanced CEAP credit.
  • Before you begin, make sure that you have a copy of your bill for reference.

    Utility Account Information: Please enter your information exactly as it appears on your utility bill. If your information is not entered as it appears on your utility bill, your application may not be able to be processed until the information can be corrected and verified.

  • Utility Account

  • Account Holder’s Service Address * Required
  • Please provide the best number or e-mail address for your utility to contact you if they have questions about your application.
  • By signing, I declare that the information I have provided in this application is true and correct; and I indicate my consent to the collection, use and disclosure of my personal information as described in this form.
  • Where personal information of a spouse or common-law partner is disclosed in this form, please have them indicate their consent to the collection, use and disclosure of their personal information as described in this form by signing below.